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Brother International Corp Ind Complaint - MFC420CN software incompatible with Windows 7
Brother International Corp Ind Complaint

Brother International Corp Ind Complaint

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MFC420CN software incompatible with Windows 7


I upgraded to Windows 7 from Windows XP. Windows 7 installed all the drivers for my 3 year old Brother multi-function printer, MFC420CN, so the printer works fine. However, the software that comes with the printer is not compatible with Windows 7. I have contacted Brother and have been told that the software for my printer has not been upgraded and will not work with Windows 7 and there are no current plans to upgrade the software. So, I am left with a piece of equipment that has limited usability and Brother does not seem to care.


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Comments


randy0640 says: (8 years ago)
 0
I have the same problem, I will not buy from Brother again because if they dont support the product , why buy it ? I cant get mine scan with the paper feed using Windows 7, everything else works fair but have to scan one page at a time



cliffohn says: (9 years ago)
 0
i installed it in compatability mode for vista and i am able to scan and print. afaic, that control center sw wasnt worth my time using anyway so i never used it.




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